NCI

Order Entry Clerk

US-GA-Douglasville
Job ID
2017-6939
# of Openings
1

Overview

Headquartered in Douglasville, Ga., DBCI continues as a leader in designing and manufacturing commercial-grade steel curtain roll-up doors and self-storage solutions. DBCI maintains its success by focusing on the key components of business: quality, product development and service.

 

DBCI's team of professionals strives for excellence in product quality, innovation, and customer service and satisfaction. DBCI was one of the first door manufacturers to use a silicon-polyester paint finish, which provides a 30-year warranty on film integrity and up to a 25-year warranty against chalking and fading.

 

 

Equal Opportunity Employer – Minorities/Women/Veterans/Disabled.

Responsibilities

The Order Entry Clerk  assists in key inside and outside sales functions pertaining to orders, credits and literature. The Order entry Clerk works in partnership with the Inside Sales team to accurately, and efficiently take care of our customer’s daily needs.  The Order Entry Clerk’s effectiveness is measured and graded by their ability to meet and/or exceed assigned goals and objectives as well as their ability to work effectively with the operations team.   
 
Specific Expectations: Daily job duties include, but are not limited to, the following:
  • Enter Order’s/ RMA’s/Revisions/Quotes the same day as received.
  • To adhere to all company rules and safety regulations.
  • Data Entry Accuracy is tracked and must be kept under a given ratio
  • Sorting and distributing order copies to their respective Coordinator
  • Verify special trim drawings; are they being turned in to the trim department when the order is entered
  • Verify job-site forms; are they complete and correct, and are they turned in to the shipping department with the order
  • Coordinating literature requests with Inside Sales Team.  Literature should be sent within 24 hours of request.
  • Participate in weekly Inside Sales Meetings
  • Literature Inventory- Work with Team to maintain catalogs/color chips/ an inventory levels to insure literature is on hand.   

Qualifications

  • 1 year experience in Order Entry using Oracle Software is preferred
  • Computer skills (specifically, typing, Excel, Word, and Microsoft Outlook)
  • Effective communication skills.
  • The ability to develop, implement and monitor various systems.
  • Listening and questioning skills needed for learning product, customer and market information.
  • Ability to communicate clearly in written and verbal form. 
  • Multitasking ability.
  • Time Management Skills. The ability it prioritize responsibilities.
  • Ability to handle stressful situations such as heavy/varying workload and order accuracy goals set forth by management.
  • Capabilities to embrace, accept, and lead change throughout the corporation. Lead by example

 

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