Inside Sales Coordinator

Job ID
# of Openings


NCI Metal Depots is a network of factory-direct outlets established by NCI Building Systems to serve “do-it-yourselfers”, suburban farmers and small contractors. NCI, one of the largest manufacturers and marketers of engineered metal buildings and components, has 36 plants across the country. Innovative products and metal construction solutions are our stock in trade.

We stock a wide range of “user friendly” metal building components, garages, small metal buildings, simple carports and utility buildings along with structural steel and trim. Our inventory also includes a vast array of accessories, such as screws, tape sealer, light transmitting panels, windows and doors, pipe and steel tubing. Nearly every tool needed for metal building erection can be found in our stores…and at competitive pricing! Our “user friendly” building products are a result of our strict adherence to exact manufacturing standards making NCI Metal Depots your best choice for metal construction value.

Equal Opportunity Employer – Minorities/Women/Veterans/Disabled.


Metal Depots is looking for a talented and competitive Inside Sales Coordinator that thrives in a quick sales environment. The successful candidate will play a fundamental role in achieving our ambitious customer acquisition, retention and revenue growth objectives. The successful candidate must be comfortable making outbound phone calls, qualifying prospects and closing sales on a daily basis and must also showcase a commitment to excellence, willing to take personal responsibility and strive to provide an exceptional customer experience.

Essential Duties:

  • Exude a professional appearance and disposition
  • Manage and grow an existing book of business as well as acquire new business accounts
  • Monitor competition by gathering current marketplace information on pricing, products, new products, delivery schedules, marketing techniques, etc.
  • Develop sales opportunities by researching and identifying potential accounts, identifying key players and generating interest, building rapport, providing technical information and explanations and preparing sales quotations
  • Source new sales opportunities through inbound lead follow-up and conducting an outbound calling/email program
  • Understand customer needs and requirements
  • Maintain and expand your database of prospects 
  • Manage entire sales cycle from identifying need and qualifying opportunity to proposing a solution and closing the deal
  • Ensure current and easily accessible records of customer interactions by entering data into CRM system
  • Assist, learn and become efficient in every position within the company to include Credit Assistant and Warehouse Custodian duties
  • Visit job sites/customers as needed and conduct outside sales calls
  • Exemplify and enforce safety standards on a daily basis


  • An exceptional listener with excellent time management, verbal communication and presentation skills
  • Ability to multitask in a fast-paced environment with frequent walk-in customers and busy phone lines
  • Good problem-solving skills and a high level of integrity
  • Ability to lift heavy loads
  • At times, a willingness to work in a non-climate controlled environment
  • Self-motivated and competitive, but also a team player
  • Experience in a sales and/or customer service environment
  • Experience with a CRM program or strong aptitude to learn computer systems
  • Experience operating a Forklift/Combilift or similar heavy machinery





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